We do not capture and store any of your personal information except that which you voluntarily choose to give us. By registering with us or becoming a customer of Premier Pet Store you will give us information that we will use to process your orders and improve our service to you.

We use a cookie only to store your shopping cart contents during your visit. When you place an order, we need to know your email address, telephone number, billing address, and delivery address. We use your IP address to help identify your order and to gather broad demographic information.

We may provide your telephone number to a courier should they need to contact you regarding your delivery but it will not be used for any other purpose.  

When you choose to contact us through a web form, we need your name, email address, and telephone number. This information is used to contact you if we need to respond to your question.

We take all reasonable steps to ensure your personal information is stored safely on our UK-based server. In accordance with UK Data Protection legislation, we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. We cannot however guarantee the security of any data you disclose to us online.

We may from time to time analyse your personal information and profile to enable us to review, develop and improve our products and services which we offer and to enable us to provide you with relevant information through our marketing program.

We do not sell, trade or rent your personal information to third parties. We do not engage in telemarketing. Please note that we may use your personal information in the prevention and detection of fraud.